SFO Driver Airport Rules

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Rules and regulations

Per airport regulations, drivers must adhere to the terms below. Failure to do so may result in the receipt of a citation or even restriction of access to airport trips. Please note that Ridvy will not pay for any citations that drivers may incur.

Domestic terminals:

  • TNC pick-ups:

    • Level 5 of the Domestic Parking Garage

  • TNC drop-offs:

    • All TNCs can drop off curbside on the Departures or Arrivals levels, or on Level 5 of the domestic garage.

International Terminal:

  • TNC pick-ups:

    • All TNCs pick up on the Departures level in the designated “Ride App Pickup” area on the center island (Zones 14–17).

  • TNC drop-offs

    • On the Departures level, TNCs may only drop off in the designated “Ride App Pickup” area on the center island (Zones 14–17).

    • TNCs may also drop off curbside on the Arrivals level.

 

NOTICE: TNC VEHICLE PRESENCE ON ANY AIRPORT CURBSIDE IS STRICTLY LIMITED TO ACTIVE PASSENGER LOADING AND UNLOADING. STAGING OR WAITING AT ANY AIRPORT CURBSIDE IS ABSOLUTELY PROHIBITED. 

When picking up passengers, be sure not to wait for too long of a time at the terminal. Unlike in the case of civilian drivers, airport officials will not tap on your window and ask you to move. They will write a citation, send it to Ridvy, and we will be forced to collect.

 

Please also be mindful of crosswalks at the airport. Any vehicle that stops in a crosswalk (even briefly) is liable to be cited.

Passenger Pick-Up locations

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