No Anonymous Pickups
All riders must create an account and provide their name, email address, and phone number before they can request a ride. So when you accept a request, you’ll know who you’re picking up and so will we.
Substitute Phone Numbers
In many locations around the world, Ridvy uses technology that anonymizes phone numbers to keep contact details confidential. So when you and your rider need to contact each other, your personal information stays private.
When riders enter their destination, you will automatically receive turn-by-turn directions in the app—so you can focus on getting there safely.
Always on the Map
GPS data is logged for every trip so we know who you’re driving and where you’re going, which promotes accountability and encourages good behavior.
No Change, No Hassle
Fares automatically charge the rider’s payment method on file, so for most trips you can avoid using cash altogether. But if a rider pays in cash, the app automatically issues credit so you’ll never have to make change.
You rate your rider after every trip. We review those ratings to ensure that everyone you pick up is as respectful as you are. Riders reported to violate our terms of service may be prevented from using Ridvy.
Our support team is always ready to respond to any questions you may have about your driving experience.
I like the two-way rating system. It’s the ultimate accountability and a good protective measure for the drivers and riders alike
Our specially-trained incident response teams are available around the clock to handle any urgent safety concerns that arise.
In cases where local law enforcement provides us with valid legal process, we provide them with useful data to help in their investigations.
Our commitment to safety extends to the communities we serve.
Learn about how we’re using technology to make cities safer.